
When a staff member is rude to a customer, is the staff member to blame?

Forget brain-storming if you want good ideas. Brain-storming is where a group of people throw ideas into the ring and someone writes them down.

We still have clients using the wrong tax rate for portfolio investment entities (PIEs). For the purposes of this article, we will assume your PIE income is less than $22,000.

It’s nice to update your company car from time to time. However, if you hang on to it for more than five years, there’s a reward.

How much is your business worth? The short answer is what someone will pay for it.

On two occasions recently we have picked up errors in car finance agreements. The customer was the loser both times.

From time to time we hear a sad tale about someone who has dies and failed to make a will.

Employees who have been dismissed can raise a personal grievance against their employer for unjustified dismissal.

When Peter Luo decided to move to New Zealand, he admits he didn’t know a whole lot about the country. “I did have a few friends here, but I only really knew that it was a quiet country, with not too many people, but that they were friendly people.”

BRUCE SHEPPARD examines the motives that drive people to pay too much for businesses.